Features | Start-Up | Partners | Associates | Organisation |
|---|---|---|---|---|
Included Lines | 2 | 3 | 5 | 10 |
Included Extensions | 1 | 5 | 15 | 30 |
Canada Unlimited* | ||||
United States Unlimited* | ||||
International Calls | ||||
Keep Your Current Phone Numbers* | ||||
Voicemail to Email | ||||
Blind Call Transfers | ||||
Personal Directory | ||||
Web Portal for Employees | ||||
Mobile App (Android & iOS) | ||||
Native Desktop App for PC and Mac | ||||
One Way Business SMS | ||||
Business SMS | ||||
Multi-Location / Multi-Site Business | ||||
Attended Call Transfers | ||||
Secure Calls* | ||||
Ring my Mobile | ||||
Ring Groups | ||||
Conference Calls | ||||
Live Chat From Your Website | ||||
Facebook Chat & WhatsApp Integration | ||||
Dedicated Business IM | ||||
Virtual Fax Line | ||||
Fax-to-Email | ||||
Dedicated Fax Line (2 way) | ||||
Digital Receptionist (IVR) | ||||
Presence Indicator (BLF) | ||||
Call park/unpark | ||||
Custom Messages With MOH | ||||
Custom/Premium Music On Hold (MOH) | ||||
Shared Business Directory | ||||
Virtual Calling Queues | ||||
Virtual Queue Callbacks | ||||
Voicemail to Email Transcription | ||||
Automatic Call Recording | ||||
Manual Call Recording | ||||
Custom Announcements for Calling Queues |
Features | Start-Up | Partners | Associates | Organisation |
|---|---|---|---|---|
Toll-free Line Included | ||||
Inbound Toll-free pricing (cents/min) | 6 cents | 4 cents | 2 cents | 2 cents |
SMS Capable Toll-free pricing (cents/min) | 6 cents | 6 cents | 4 cents | 3.5 cents |
Unlimited Voicemails | ||||
Missed Call Notifications by Email | ||||
Schedule and Business Hours | ||||
Holiday and Special Event Call Forwarding | ||||
Advanced Call Routing Capabilities | ||||
Paging (one way broadcast) | ||||
Intercom (bidirectional broadcast) | ||||
Remote call pick-up | ||||
Custom Outbound Call Restrictions | ||||
Anti-Spam Filtering & Call Blocking | ||||
Call Hunting | ||||
Hot-desking | ||||
Smart Virtual Calling Queues | ||||
Microsoft 365 Integration | ||||
Google Workspace Integration |
Our technical support team is ready to assist you. If you have a Service Level Agreement (SLA) with us, you can select option 2 for emergency call-back service outside of our regular business hours.
If you don’t have an SLA, you can still reach us outside business hours by emailing, sending a text to any of our numbers listed below, or calling to leave a message. We will return your call during our regular business hours.
For immediate assistance, please use our Help Articles below.
*Interested in obtaining an SLA for around-the-clock support? Please contact your account manager for more details and to explore the best support options for your needs.
